Page 25 - TDR 8-12-64.indd

Hotel Ratings Stars & Diamonds

Thailand Luxury Resort limited to) in room checkin, a pool, health spa,
Hotel ratings are, at best, difficult to describe. beauty and barber salon, concierge service, a
One person’s 5 star is 4 diamonds to another. business center, meeting rooms,
In general terms, rating have to do with 4 Star Spacious, spotless, extremely comfort-
cleanliness, facilities able and appealing with a wide range of amenities.
and services. Within the definition of facilities Service will be prompt and professional. Some staff
would be standards and extras. should be linguistically competent in common
Some experts suggest 6 stars as the top rating international languages. Rooms will have interna-
for a handful of international standouts such as tional language cable TV and IDD telephone ser-
The Oriental Hotel in Bangkok. vice.
The facility will have a range or amenities
5 Star Luxurious, spacious, immaculate and suitable to the location. The restaurant must have
well located; projecting an ambience of sophisti- convenient hours, excellent service and delicious
cation. Decor and furnishings will be elegant and international cuisine. Amenities might include (but
of the highest international quality. Rooms should not be limited to) a pool, health spa, beauty and
have international language cable TV, IDD tele- barber salon, a business center, meeting rooms,
phones and internet connections. and wake up calls.
The restaurant must offer fine international 3 Star Clean and comfortable to western
cuisines and superb table service. standards and appealing to the senses; with formal
Service should be immediate and attentive service and ambience. Tile or marble bathrooms
without beingintrusive. Staff will be well trained, with western toilets, hot water showers and bath-
show a professional attitude and be linguistically tubs. Laundry service, a lift/elevator and restaurant
competent in common international languages. with high quality food and service.
Service might include a daily newspaper delivered Tourist Class Clean and comfortable air con-
each morning, turndown, personalized wake up ditioned rooms with necessary furnishings and
calls. linens. Bathrooms would have western toilets and
A vast range of facility amenities must also hot water showers. Laundry service, a lift/elevator
be available. Amenities might include (but not be and restaurant with high quality food and service.

Thailand Standard Hotels 25 Directory 2021