Page 15 - M1 - 5 Steps to The Ideal OSL Shift_Neat
P. 15

STEP 5




            PASS-OFF









               IN THIS PART OF THE MODULE, YOU WILL :

               •  Learn what is discussed in a pass-off, and how you will set up the next OSL for success

               •  Observe a demonstration of an ideal pass-off







               INFORMATION TO SHARE IN THE PASS-OFF...



                       Performance to OMNI target for the day (share B&M and QF shipments separately)


                       Performance during peak segments



                       What tasks have been completed? What is outstanding?


                       Any coaching provided to the associates











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