Page 22 - PeakPeriodPlanning_EN
P. 22

PLANNING










                                                                                                            2 WEEKS PRIOR

                                                                                                            •  Make sure your store is ready
                                                                                                            and well-stocked; take note of any
                                                                                                            deadlines for online requisitions and
                                                                                                            place your orders beforehand – keep
                                                                                                            in mind that you must be well-stocked
                                                                                                            enough to accommodate the entire
                                                                                                            peak period.
            PEAK PERIOD                                                                                     •  If you would like to open earlier,
            CHECKLIST                                                                                       please make sure to contact your DSM
                                                                                                            and mall administration to advise them
                                                                                                            of the change for that day, and ensure
                                                                                                            that you change your store hours for
                                                                                                            that day in StoreForce.
            TO REVIEW WITH YOUR DSM:                  TO REVIEW WITH YOUR TEAM:
                                                                                                            •  Review Visual directives and
            •  Review your targets and goals          •  Gift Cards and the sales                           develop and execution plan.
                                                      opportunity they represent for
            •  Review schedules, zone charts,         the business.                                         •  Start saving boxes to use as hanger
            break schedules, hourly targets,                                                                boxes.
            tasks and events.                         •  The importance of signing
                                                      customers up for our e-mail/
                                                      Loyalty Program – they will be
                                                      informed of all our promotions
                                                      before even entering the store!

                                                      •  How to issue a gift receipt/
                                                      return policy and other
                                                      procedures
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