Page 30 - REWARD_EN

BEHAVIOUR

THE AMAZING REWARDS

BIRTHDAY OFFER (25% OFF) DELIGHT
WHAT ARE THE TERMS OF THE BIRTHDAY OFFER?
• THE BIRTHDAY COUPON IS APPLICABLE ON THE FOLLOWING:
- REGULAR PRICED MERCHANDISE
- GO-TO ITEMS AND BRANDS
- MEN’S SUITING PRICE POINT
- 2 OR MORE PROMOTIONS
• PLEASE NOTE THAT THIS PROMOTION CANNOT BE APPLIED
ON MARKDOWNS AND OTHER PROMOTIONAL OFFERS
(I.E. % PROMOTIONS)

HOW LONG IS THE BIRTHDAY OFFER VALID?
• THE RW&CO. BIRTHDAY COUPON ENTITLES OUR CUSTOMERS TO
A ONE TIME USE DURING THE ENTIRE MONTH OF THEIR BIRTHDAY.
• THE BIRTHDAY OFFER EMAIL WILL BE SENT ON THE FIRST OF EACH
MONTH TO ALL CUSTOMERS WHO HAVE A BIRTHDAY DURING THAT MONTH,
AND WILL BE VALID FOR THE ENTIRE DURATION OF THEIR BIRTHDAY MONTH.

ALTERATION PROGRAM
WHO CAN BENEFIT FROM THE ALTERATION PROGRAM AND WHAT IS THE
MAXIMUM AMOUNT OF THE REIMBURSEMENT?
• FOR MEN: WHEN A CUSTOMER PURCHASES A MEN’S SUIT VALUED AT $300 OR MORE
BEFORE TAXES, WE WILL OFFER A REIMBURSEMENT FOR ALTERATIONS MADE TO THE
SUIT IN THE FORM OF A SPECIAL GIFT CARD (DONATED), UP TO A MAXIMUM OF $50.
• FOR WOMEN: WHEN A CUSTOMER PURCHASES A WOMEN’S SUIT VALUED AT $150 OR
MORE BEFORE TAXES, WE WILL OFFER A REIMBURSEMENT FOR ALTERATIONS MADE TO
THE SUIT IN THE FORM OF A SPECIAL GIFT CARD (DONATED), UP TO A MAXIMUM OF $25.
• FOR RW GOLD MEMBERS (LEVEL 3): THE MINIMUMS TO BE SPENT ON A SUIT FOR BOTH
MEN AND WOMEN REMAINS THE SAME AS STATED ABOVE WITH THE ONLY CHANGE
BEING THAT WE WILL OFFER A REIMBURSEMENT OF THE ENTIRE AMOUNT OF
ALTERATIONS MADE TO THE SUIT IN THE FORM OF A SPECIAL GIFT CARD (DONATED).

*PLEASE NOTE THAT TO BE REIMBURSED FOR ALTERATIONS, THE CUSTOMER MUST
PROVIDE THE ORIGINAL RECEIPT FROM THE RW&CO. SUIT PURCHASE (RECEIVED
IN-STORE, BY E-RECEIPT OR PRINTED AT HOME FOLLOWING AN ONLINE
PURCHASE) AND THE ORIGINAL RECEIPT OF THE ALTERATIONS.

**POS PROCEDURES REMAIN THE SAME. PLEASE REFER TO THE “ISSUING A SPECIAL
GIFT CARD (DONATED)” SECTION OF CHAPTER 3 - TRANSACTION OF THE POS
OPERATOR’S GUIDE.