Page 7 - REWARD_EN

BEHAVIOUR

START THE CONVERSATION

KEY WORDS TO KEEP IN MIND THAT OFFER A GREAT OPPORTUNITY TO RELATE
PRESENT THE RWINSIDER PROGRAM TO YOUR CUSTOMER:
• FREE SHIPPING (RW GOLD)
• ALTERATIONS (SUITING)
• EXTRA PROMOTIONAL OFFERS
• EXCLUSIVITY
• CONTESTS
• NEW ARRIVALS
• CUSTOMER PERKS

TAKE INTO ACCOUNT AS WELL THE TOTAL AMOUNT OF THEIR
TRANSACTION, AS THE TIERED SYSTEM ALLOWS OUR CUSTOMERS TO
“GROW” THEIR LOYALTY AND UNLOCK EVEN MORE SURPRISES FOR
THEMSELVES.

FOR EXAMPLE: IF A CUSTOMER SPENDS OVER $151 FOR THEIR FIRST
PURCHASE, YOU CAN LET THEM KNOW THAT BASED ON THIS AMOUNT
THEY WOULD AUTOMATICALLY QUALIFY FOR OUR LEVEL 2 RWINSIDER
PROGRAM THE RWINSIDER +.

THE NOTION OF AN AUTOMATIC “LEVEL 2” WILL DEFINITELY CATCH THEIR
ATTENTION, AND PRESENT YOU WITH AN OPPORTUNITY TO CAPTURE A
NEW CUSTOMER.