Page 24 - PeakPeriodPlanning_EN
P. 24

PLANNING






            PEAK PERIOD                                                                                         BEST
            CHECKLIST                                                                                       PRACTICES







                                                                                                                •  Use a line-buster to expedite the
                                                               THE DAY                                           line, remove hangers and pre-fold
                                                             OF... FOCUS                                           purchases, entertain customers,
                                                                                                                reinforce the shopping experience,
                                                                                                              and sign up customers to our e-mail/
                                                                                                                                  Loyalty program.

                                                                  •  Have 3 flash meetings with your         •  Open 15-30 minutes earlier and stay
                                                                          team throughout the day:            open 15-30 minutes later than posted
                 AFTER                                                                                             to maximize sales opportunities.
                CLOSING                                                     •  Morning: Set the tone,
                                                                         communicate the plan and           •  Bring in your team early each day to
                                                               expectations, and get the team ready                    task and replenish the store.
                                                                                        for the day!
                                                                                                               •  The SFL should NEVER be behind
                       •  You must do a bank deposit.                         • Afternoon: Keep the                                       the cash.
                                                                  momentum going! Celebrate wins,
                         • Install marketing elements.           cheerlead opportunities, and coach
                                                                                             misses!
                                  • Complete the floor
                    replenishment and empty the back                    • Evening: Debrief the team –
                   room as much as possible (while still       make sure to thank and congratulate
                 maintaining the visual standards of the        the team individually and be sure to
                                              store!).              share the results with everyone!

                        • Stock and fill the cash desk.
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