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Contents







                                                 Message from ED-Retail  04



                                                 Dealer’s Toolbox  05

                                                 Aiming for Excellence- Millennium  06

                                                 Retail - Dealer Force Multiplier: ARB  07
                                                 Customer Connect Initiative - HP Refuel  08





                                                 Champions’s Tale    09

                                                 Capability Building  10


                                                 Campaign & Promotion   11



                                                 Synergy In Relationship  12

                                                 New Tie Ups in Loyalty Program  14
                                                 HPCL-STCBL (Bhutan MoU)  15




                                                 First Mover            16
                                                 Launch of Packaged   17

                                                 Drinking Water - REMINERO  18

                                                 Commissioning of EVC    19




                                                 In Limelight           20
                                                 HPCL Award              21

                                                 Retail SBU Awards  22
                                                 Global Indian Excellence  23

                                                 Summit Award to ED-Retail            24



                                                 Testimonial   25












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