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Contents

Message from ED-Retail 04

Dealer’s Toolbox 05

Aiming for Excellence- Millennium 06

Retail - Dealer Force Multiplier: ARB 07
Customer Connect Initiative - HP Refuel 08

Champions’s Tale 09

Capability Building 10

Campaign & Promotion 11

Synergy In Relationship 12

New Tie Ups in Loyalty Program 14
HPCL-STCBL (Bhutan MoU) 15

First Mover 16
Launch of Packaged 17

Drinking Water - REMINERO 18

Commissioning of EVC 19

In Limelight 20
HPCL Award 21

Retail SBU Awards 22
Global Indian Excellence 23

Summit Award to ED-Retail 24

Testimonial 25

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