Page 3 - MUHAMMAD TAUFIQ BIN NORZAIDI

Experience

AEON CO. (M) BERHAD (PART-TIME) December 2013- January 2013
Sales Assistant
-Promote company product
-Have a deal with local and foreigner customer
-Managing sales target

PERUSAHAAN ZAINAB JAYA (TRAINING) December 2014 – January 2015
Admin Executive
-In charge of marketing planning
-Assisted in managing account
-Worked with marketing team

NAVIA NETWORK SDN BHD (INTERNSHIP) December 2016 – April 2017
Junior Executive, Business Strategy
-Assisted Head of Business Strategy with overall company strategy
-Designed & crafted e-marketing materials on range of projects
-Have a deal with KUJ,MBJB, and Scanning & Mapper company

NIKE FACTORY STORE, JPO (PART-TIME) May 2017 – August 2017
Sales Assistant
-Promote company product to local and foreigner customer
-Explain the benefits of product to customer
-Managing company product
-Reports & records company product according total occupied product sold

AEGIS BPO SDN BHD September 2017 – October 2017
Customer Service Executive
-Answer call professionally to provide information about products
and services.
-Keep records of customer interactions and transactions, recording details
of inquiries, complaints, and comments, as well as actions taken.
-Follow up to ensure that appropriate action were taken on customer’s requests.

NEONSHINE SDN BHD (ADIDAS) November 2017 – October 2018
Senior Assistant
-Ensure high levels of customer satisfaction through excellent sales services.
-Maintain outstanding store condition and visual merchandising standards.
-Actively involve in the receiving and transfer product.