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To undertake the role well, there has to be very strong relationships which are founded on deep levels of trust and integrity. People won’t share their concerns, their fears, their anxieties, their innermost thoughts, and in turn I can’t help them if trust doesn’t exist. All sorts of issues emerge throughout any time period. Not just matters that can be fixed by a few motivating words, which can of course help in certain situations, although language can be a demon too: we need to remind ourselves regularly that individuals respond to certain words at certain times and can be turned off at others. This is particularly true when dealing with a variety of cultures at the same time.
In reflecting on the last couple of years, I have employed a huge number of techniques and approaches at different times. Basket one are those that have been formally studied and learned over many years. A second basket are those that have been obtained through knowledge sharing with some wonderful like-minded people. A third basket are personal techniques that have emerged over many years’ experience. Whilst not exhaustive, tools include:
anchoring; attitude and belief strategies; body language analytics; communication patterns and modalities; cbt; c ounselling; eq and resilience improvement strategies; experiential team and learning programs ; hypnotherapy; language management assessments and development; leadership models and principles; mindfulness; negative emotion reframing neuro leadership principles of goal setting; neuro linguistics; paralaxology; past regression; positive psychology programs; relationship strategies; risk management and decision making; strategic psychotherapy, thankful and grateful programs.
Let’s dig a little deeper look at a few of these.
DECISION MAKING TOOLS
Have you ever really assessed what your
decision making process is? Every day we make
decisions. Sometimes we have plenty of time
and sometimes not. In elite sport, fast acting
decisions are often the difference between
winning and losing. One of the techniques I have
used is the application of perceptual cognitive
training based computer models. I have used
these to essentially in soccer to help speed up
reaction times which then provides a little more
time for decisions to be made on the field. As an
example, I am currently using this with one
young footballer to prepare him for a number of
high profile trials in England.
I have found mind mapping and risk management techniques are useful for highly structured people to enable them to identify priorities for improvement and set goals. Using ISO 31000 as a basis for the identification, categorisation and treatment of activities and risks has helped a number of individuals and teams determine where to start on their improvement strategies and reduce the overwhelm factor.
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