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Modul Bahasa Inggris Kelas XII KD 3.6 &4.6
9. In a business situation, answer the phone ________stating your name and company:
“Good morning, thank you for calling ABC company. This Jane Doe. How may I help
you?”
A. professionally
B. appropriately
C. slowly
D. strongly
E. suddenly
10. If the caller requests details about you or others, consider _________ before
responding.
A. unwisely
B. rudely
C. immediately
D. carefully
E. immediately
@2020, Direktorat SMA, Direktorat Jenderal PAUD, DIKDAS dan DIKMEN 29
