Page 51 - Leadership Tips
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Leaders
understand that when employees are disengaged they lack energy pride and their their productivity erodes over time In addition their their business decisions and openness to to change becomes challenging Customer engagement is also a a a a a a a key indicator of long term organizational success Be sure to to look at your employee engagement and customer retention measurement scores to understand how your your people feel about you you you your your leadership team and the the culture of the the company A lack of engagement is a a a a a business culture or leadership problem not an associate problem The measurements are predictors of your future financial success Nothing fluffy here engagement is a a a profitability predictor
