Page 22 - Part One Risk Reduction Series - Documentation
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SVMIC Risk Reduction Series: Documentation


                               “Skin is hot to touch.”

                               “Crackles were heard upon auscultation of the lower

                                 lungs.”

                               “There was a smell of melena when I entered the room.”


                   Refrain from documenting derogatory, discriminatory or other

                   callous comments that could be viewed as disrespectful or

                   prejudicial by a jury such as “stubborn”, “crock”, “loser”, “clearly

                   stoned”, “drunk” or “uneducated”. Unflattering patient descriptions

                   often do not add anything substantive or helpful to the care
                   provided and almost always anger a jury.


                   For example, documenting that the patient is a “malingerer” does

                   not give any description of the presentation, symptoms or other

                   differential diagnoses you may have considered. This will likely
                   appear judgmental and dismissive to a jury, particularly if there

                   was a missed or delayed diagnosis. Rather than entering

                   potentially offensive labels into the chart, you should instead chart

                   the objective observations underlying the conclusion: “Patient

                   complains that she has episodes of 2-3 minutes of shortness of
                   breath and ‘queasy’ stomach pain. GI, pulmonary and cardiology

                   workups have all been negative. I am unable to determine an

                   objective explanation for her episodes.”


                   Inappropriate humor can also be used to portray the physician in

                   an unfavorable light. Avoid the temptation to label the patient or

                   give a head’s up to subsequent physicians by including acronyms
                   such as “SOPCAL” for same old problem – crazy as a loon, “PCL”

                   for “pre-code looking”, “GOMER” for Get Out of My ER!, “PBS” for

                   “pretty bad shape” and others not appropriate to include in this


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