Page 22 - Part One Risk Reduction Series - Documentation
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SVMIC Risk Reduction Series: Documentation
“Skin is hot to touch.”
“Crackles were heard upon auscultation of the lower
lungs.”
“There was a smell of melena when I entered the room.”
Refrain from documenting derogatory, discriminatory or other
callous comments that could be viewed as disrespectful or
prejudicial by a jury such as “stubborn”, “crock”, “loser”, “clearly
stoned”, “drunk” or “uneducated”. Unflattering patient descriptions
often do not add anything substantive or helpful to the care
provided and almost always anger a jury.
For example, documenting that the patient is a “malingerer” does
not give any description of the presentation, symptoms or other
differential diagnoses you may have considered. This will likely
appear judgmental and dismissive to a jury, particularly if there
was a missed or delayed diagnosis. Rather than entering
potentially offensive labels into the chart, you should instead chart
the objective observations underlying the conclusion: “Patient
complains that she has episodes of 2-3 minutes of shortness of
breath and ‘queasy’ stomach pain. GI, pulmonary and cardiology
workups have all been negative. I am unable to determine an
objective explanation for her episodes.”
Inappropriate humor can also be used to portray the physician in
an unfavorable light. Avoid the temptation to label the patient or
give a head’s up to subsequent physicians by including acronyms
such as “SOPCAL” for same old problem – crazy as a loon, “PCL”
for “pre-code looking”, “GOMER” for Get Out of My ER!, “PBS” for
“pretty bad shape” and others not appropriate to include in this
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