Page 4 - How do I Reprint Invoices
P. 4

Reprinting Invoices


                                      1
                                                                    1. Click the Report Manager link at the top
                                                                        of the page.

                                                                        The Report Manager List displays.
                                                                          The process may take some time. Click the
                                                                           Refresh button periodically to update the list.
                                                                          Each invoice is a separate PDF file. The file
                                                                           name is CustomerID.pdf.

                                                                          For customers who have opted for email,
                                                                           Compass automatically generates and sends an
                    2                                                      email with the invoice attached. You can verify
                                                                           that the email was sent using the Email Log.
                                                                           Refer to the How do I Review the Email Log?
                                                                           job aid for more information.

                                                                          For customers who have opted for Standard
                                                                           Mail, you will need to open and print the
                                                                           invoice for mailing.

                                                                    2. Click a PDF link to open the Report List.


                                                                    The Report List displays.

                                                                    3. Click the PDF link to view the invoice.

                                                                    The invoice image opens in a new tab.
                                                                    4. Click the Printer icon to print.

                                                                           Depending on your PDF viewer, the location
                                                                            and appearance of the Printer icon may be
                       3                                                    different than that shown below.

                                                                           You can also press Ctrl+P on your keyboard
                                                                            to open the Print window.

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            Emory Confidential and Proprietary      Last Revised on 2/7/2018                  Return to Table of Contents
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