Page 1 - How di I Determine Why my Compass Transaction Was Denied or Sent Back

Viewing Denied Comments

How do I Determine Why my Compass Transaction Was Denied or Sent Back?

Overview

Approvers are required to enter a reason when they deny or send back (Expense Reports only) a transaction in
Compass. This job aid captures how to view those approver comments, so you can make edits and resubmit
your transaction for approval (when allowed).

Expense Reports
Payment Requests

Online Journal Entries

Expense Reports Send Back Comments

When Expense Reports require edits to complete the expense reimbursement or credit card payment,
approvers use the Send Back option. This allows the submitted to make needed edits and resubmit the report
for approval.
Denied Expense Reports are not editable and may not be resubmitted. Approvers are required to enter
comments to explain the reimbursement denial. See the Expense Report Denied Comments section for
steps to review the reason for denied Expense Reports.

Navigation

Employee Self Service

Navigator > Employee Self Service > Travel and Expense Center > Tile:

Expense Reports > Create/Modify > Find an Existing Value > Search

Expense Reports

Create/Modify

Accessing Send Back Comments

If only one report is saved or sent back, the sent back report will automatically appear. If multiple reports are in the
saved or send back status, click the Expense Report link you need to investigate.

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Emory Confidential and Proprietary Last Revised on 11/30/2018 Return to Table of Contents