Page 3 - How do I Resolve Department Invoices in Error?
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Resolve Department Invoices
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5. Select Events Tab
6. Review the Processed Billing Event that needs correction
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7. Add ‘+’ and add 1 rows
8. Enter the Amount. This value should be a debit for new Invoice Amount or Credit for Previous Invoice Amount.
9. Review the Event Date. This value should be Department Invoice Date.
10. Enter Event Note. This should be netID with explanation.
11. Enter the OCR Invoice ONLY for CREDIT. This will be the original GM with ‘CR’ at the end.
12. Update the Amount of Pending Event. This should be the amount – new event amount
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Emory Confidential and Proprietary Last Revised on 2/26/2018 Return to Table of Contents
