Page 1 - How do I Add a Customer Note
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Add a Customer Note



        How do I Add a Customer Note?

        Customer Notes can be used to add general comments regarding a customer (such as payment trends) and are intended
        to help when reviewing aged accounts.  Customer Notes are also including in specific reports, such as the custom
        University Aging Report (shown below).

        Navigation


               Navigator > Customers > Customer Information > General Information



                                                                            The General Information search page
                                                                            displays.
                                                                            1. Enter or select the SetID.

                                                                            2. Enter or select the Customer ID.


                                                  1                         3. Click the Search button.
                                                  2













              3


        The General Info page displays.



                                                                                  4











                                                                                 5





        4.  Click the General Info Links drop list.

        5.  Select 0100 – Notes.



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            Emory Confidential and Proprietary       Last Revised on 2/7/2018                   Return to Table of Contents
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