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                                                                 we've always  been impressed with Daf's  roadside rescue
                                                                 service."
                                                                   The hot boxes  are built  either by Econ Engineering or
                                                                  Phoenix  Engincering,  and ND Brown has a particularly
                                                                  close relationship with the latter.
                                                                   It ideally keeps  trucks  for up to flve years. At present
                                                                  many  of them  are three years  old or younger, says
                                                                  Fernyhough. That  means  theY are Euro-6, something
                                                                  that should  appeal to customers that are under  pressure
                                                                  to minimise emissions  in urban areas.
                                                                   Around 100 vehicles are disposed of each year' They
                                                                  go to end-users. virtually  all in the UK' who want  to buy
                                                                  used rather  than hire or buY new.
                                                                    "Demand  is pretty reasonable  and prices are quite
                                                                  good at present." says  Fernl'hough.
                                                                    The company  can comprehensively  refurbish a truck
                                                                  prior  to disposal.  ''We  know hot box bodies inside out
                                                                  and we can completely  reconstruct  them if we need to,"
                                                                  he says.'A11 our trucks  are for sale, no matter  how old
                                                                  they are. If we've got one that's no more than 12 months
                                                                  old. is off-hire and stood,  and somebody  wants to buy it
                                                                  thcn we'll talk to them."
                                                                    He does tend to be cautious about taking any  trade-ins
                                                                  that are offered.  "We know the history of the trucks  on
                                                                  our fleet but  rve won t know the history of a part-
                                                                  exchange.
                                                                    "Tf it's a hot box. however, then that's  different
                                                                          because  rve're  the hot box specialists  and we'll
                                                                            ,.l probabll'  know the vehicle  an1'lvay'"
                                                                               While mileage is a key consideration
                                                                               for anybody  contemplatingbuying  a
                                                                                second-hand tractor unit, it is an issue
                                                                               that seldom  arises with ND Brown's
  the know:  MD Mark
                                                                               vehicles.  "It's rare that we see anything
  rnyhough  says ND Brown
                                                                               that's  done more than 200,000km,
  ows hot  boxes tnside out and
                                                                              although  the fact that PTOs may have
  n reconstTuct  them  if need be
                                                                           been  nrn does,  of course, have to be taken
  Customers  hire trucks  for two nlonths  on average
 rd everything  is inctuded  in the hire charge. "The only
 Ling we charge extra for is repairing anv damage,"  says  "lf  it's a hot box, however, then that's different
                                            because we're the hot box specialists and we'[[
 :rn5,hough.
  "We're  achieving  over 80% fleet utilisation  at the
 roment  and beyond  that it can start getting  a bit  probabty know the vehicle anYwaY"
 ncomfortable.  We need to have exchange  vehicles
 iailable so that we can support  customers ii one of the
 ucks they've  hired  from us breaks down  or if there is  I  So far as compliance with clocs and Fors is concerned,  ND Brown was
 rme other  issue with it."                      j  equipping  its trucks  with all the necessary  mirrors, cameras,  sideguards
  Demand for rental  trucks  with hot boxes  is seasonal,  f  and audible and visual warnings two-and-a-half  years  ago,  says
 sually declining  in the surlmer  as council  crews  are  i  Fernyhough.   "A  lot of our new trucks  are fitted  with an additional,  low-level,
 ,vitched  to grass  cutting  -  or go on holiday  -  and away  I  window in the  passenger door,  too,"  he adds
 'om  highway  repairs. "In winter,  of course, it's colder, so  I   As yet, the f leet does not feature tippers with cyclist-friendly low-height
 ou need a hot box to keep the material at the right  i  cabs, but  if customers  want them then the company will look at acquiring
 :mperature."                                  r{5  : I  them.
                                               ffi  :   Fernyhough  believes  they  have their  limitations and these  can be
 ,aytoad   capacity                            ffi ;       if they  have to venture  off-road  on to loose and uneven  surfaces.
                                                   "rpo."d
 Vhile  several different makes are featured  -  some of the  "ffi  ;  'grt we're willing  to keep  an open mind," he says
  S-tonners are Isuzus  or Fusos because  of their high  -ffi_;   "Bear  rn mind too that you cannot  keep throwing  all the responsibility  for
 ,ayload  capacity,  as well as Ivecos, Renaults  and MANs  ffi  X tf-," safety of cyclists  on to trucks. Cyclists  have to be educated and take
  Dafs figure  strongly  in the fleet. "We've  got a good  ffi X r"rpon.ibility  for their safety  as well, and they have to be aware that red
 elationship  with  Greenhous, the local Daf dealer.  Any  4# i  tiqf,tr apply to them  as well as to drivers
 varranty claims are considered  quite  fairly, we fee1. and
                                                                                      131 t.l 17 C0M [/ ERCIAL  M0T0R
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