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10.3: Redressal of Grievances:DPG/DoPT/CPGRAMS & NIVARAN:

No.of Grievances No.Disposed Pending Remarks
Sl.No. Received
1 174 170 4 -

Efforts are made to solve the Grievances within 10 days of time. The time to time action
taken on the Grievances will be intimated to the applicant through SMS.

10.4 Staff Amenities:

Railway Quarters: The following are the details of Rly Qtrs available on HYB Division.
Type.I Type.II Type.III Type.IV Total

1019 309 157 13 1498

11. Welfare and Staff Amenities:

11.1 Institutes: 4 Institutes are functioning on HYB Division.

S. Centre/ No.of Approx 20% Chairman of Facilities Auditng
No Location members of staff as the institute available done
Members
1 Bhoiguda 569 Not Sr.DFM/HYB Given below* -
Functioning
2 S.LGD 440 Functioning Sr.DME/HYB 2017-18
3 MLY 474 Functioning SR.MS/MLY 2018-19
4 NZB 119 Not ADEN/NZB -
Functioning

The following facilities are available in all Four Institutes:
*1) Reading Room with News papers, 2) Billiards & snookers, 3) Outdoor/indoor games (4)
Table Tennis, 5) Shuttle Badminton.

11.2 Staff Benefit Fund:
The following welfare activities are being carried out from S.B.F.
 Homeopathic Dispensary
 Re-imbursement of cost of spectacles
 Maintenance Grants
 Re-imbursement of Medical expenses
 Financial Assistance to the Physically Handicapped School going children of Rly.
Employees
 Financial Assistance to children of Railway Employees attending school for deaf, dumb,
blind & mentally retarded.
 Cash Awards for promotion of Girl child & adoption of small family norms.
 Inter Divisional Cultural competitions
 Employee‟s camp
 Women empowerment activities (2) : i. Violence against women
ii. International Women‟s Day

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