Page 9 - OWOW Sales Training Guide EN 2025

3 CONFIDENCE
SERVICE
FEATURE BENEFIT NARRATIVE The store’s combined extensive experience.
Peace of mind and reliable support.
“Unlike many places that sell hot tubs today, we have over [add up your
staff’s experience] combined years of experience in selling, delivering,
and servicing hot tubs. Our team is fully trained to service everything
we sell, plus if you ever move anywhere, there will be a member
of the International Pool Group there to help you as well.”
WARRANTY
FEATURE Premium warranty.
BENEFIT Even more peace of mind and reliable support.
NARRATIVE “Our warranty is amongst the best in the industry with 5-year coverage
on the structure, and 3 years on the acrylic and plumbing. Even our heater
is covered for an amazing 2 years compared to the industry standard
of 90-days. And to top it all off, things that aren’t usually covered under
a warranty, like filter cartridges are covered under our limited warranty
against manufacturing defects.”
VALUE PRICE
FEATURE Membership within largest buying group in Canada.
BENEFIT Best price and affordability.
NARRATIVE “As mentioned before, we are a member of the largest buying group in
Canada so we can buy direct from the biggest and best factories and
provide you with the absolute best value for your money. Because of our
group’s combined volume, we can cut out the middleman and pass the
savings on to you. This is how we can offer such high-end features at an
incredibly affordable price.
Our head office team in Montreal has tested and selected the best possible
components and has been working with the biggest and most advanced
factories since 2010 to build exclusive hot tubs for us and for all our sister
stores across Canada.
We are proud to say that these OWOW hot tubs are built to our exacting
standards and rival even the most expensive brands in terms of your
relaxation and peace of mind.”
OWOW BRAND · Sales Training Guide · International Pool Group 9