Page 11 - OWOW Sales Training Guide EN 2025

HANDLING OBJECTIONS
Be ready to address common concerns with clear, confident responses:
PRICE
OBJECTION RESPONSE This seems a bit expensive.
OWOW hot tubs offer exceptional value with durable, long-lasting materials,
energy efficiency, and innovative technology like THD minimization. While the
initial cost may be higher, you’ll save significantly on energy and maintenance
over time, making it a smart investment.
MAINTENANCE
OBJECTION RESPONSE I’m worried about maintaining the hot tub.
OWOW hot tubs are designed to be as low-maintenance as possible. With
features like our advanced filtration and cartridge system, maintaining clean
and crystal-clear water is simple and easy.
HARMONIC DISTORTION (THD)
OBJECTION I’ve never heard of Harmonic Distortion before, why does it matter?
RESPONSE THD is often overlooked, but it’s crucial to how smoothly your hot tub
operates. By minimizing THD, OWOW hot tubs run more efficiently and extend
the life of critical components, meaning fewer repairs and a better experience
over the years.
CLOSING THE SALE
Always conclude by reinforcing the key benefits, summarizing how OWOW hot tubs
will enhance their lifestyle:
❙ RELAXATION: Ergonomic seating, spacious footwells, and customizable
massage options ensure a perfect soaking experience.
❙ ENERGY SAVINGS: The Heat-Trapper system and THD minimization
mean lower energy bills.
❙ LONG-TERM RELIABILITY: With durable materials and reduced strain
on components, OWOW hot tubs offer long-lasting performance.
ASK FOR THE SALE CONFIDENTLY:
It sounds like this OWOW hot tub is a great fit for your needs.
How soon would you like to start enjoying your new hot tub?
OWOW BRAND · Sales Training Guide · International Pool Group 11