Page 8 - OWOW Sales training guide

OWOW BRAND · Sales Training Guide 8
5 HANDLING OBJECTIONS
Be ready to address common concerns with clear, confident responses:
PRICE
OBJECTION: This seems a bit expensive.
RESPONSE: OWOW hot tubs offer exceptional value with durable, long-lasting materials,
energy efficiency, and innovative technology like THD minimization.
While the initial cost may be higher, you’ll save significantly on energy
and maintenance over time, making it a smart investment.
MAINTENANCE
OBJECTION: I’m worried about maintaining the hot tub.
RESPONSE: OWOW hot tubs are designed to be as low-maintenance as possible.
With features like our advanced filtration and cartridge system, maintaining
clean and crystal-clear water is simple and easy.
HARMONIC DISTORTION (THD)
OBJECTION: I’ve never heard of Harmonic Distortion before, why does it matter?
RESPONSE: THD is often overlooked, but it’s crucial to how smoothly your hot tub operates.
By minimizing THD, OWOW hot tubs run more efficiently and extend the life of critical
components, meaning fewer repairs and a better experience over the years.
6 CLOSING THE SALE
Always conclude by reinforcing the key benefits, summarizing
how OWOW hot tubs will enhance their lifestyle:
❙ Relaxation:
Ergonomic seating, spacious footwells, and customizable
massage options ensure a perfect soaking experience.
❙ Energy Savings:
The Heat-Trapper system and THD minimization mean lower energy bills.
❙ Long-Term Reliability:
With durable materials and reduced strain on components,
OWOW hot tubs offer long-lasting performance.
ASK FOR THE SALE CONFIDENTLY:
It sounds like this OWOW hot tub is a great fit for your needs.
How soon would you like to start enjoying your new hot tub?