Page 5 - TOIEC-Begin-Part-5

TOIEC Speaking
Part 5 1

In your response, be sure to

- show that you recognize the problem, and

- propose a way of dealing with the problem.

- Sample Responses -

Your client wants to return a product, but it's your day off.

You don't want him to feel like you don't want to help him.

I suggest that you should tell him that it is your day off

and that you will ask one of your best co-workers to help

him today when he returns the product.