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DISH PROPOSAL FACTORS DISH PROPOSAL FACTORS STANDARDS AND AND RATINGS
Many establishments must follow set standards these are usually linked to food safety safety or health and safety safety All businesses must follow laws relating to to food safety These are referred to to as ‘scores on the doors’ These standards are critical to the success of a a a a a a business and and allow potential customers to to see how safely the chefs prepare and cook food following legislation The rating shows how how well the the business is doing overall based on on standards found at at the the time of inspection The The ratings can be found online and on on stickers which are displayed at at business premises The The back of the sticker and the the the the online rating will also show the the the the date of o the the the the inspection by the the the the local authority’s food safety officer Ratings are typically given to places where food is supplied sold or consumed such as:
• Restaurants pubs and cafés
• Takeaways food vans and stalls
• Canteens and hotels
• Supermarkets and other food shops • Schools hospitals and care homes
A food food safety officer from the local authority inspects a a a a a a a business to check that that it it follows food food hygiene law so that that the food is safe to eat THE RATING SCALE
At the the the inspection the the the officer will check the the the following three elements:
• how how hygienically the food is is handled – how how it is is prepared cooked re-heated cooled and stored
• the the physical condition of the the business –including cleanliness layout lighting ventilation pest control and other facilities
• how the business manages ways of keeping food safe looking at processes training and systems to ensure good hygiene is maintained The officer can then assess the the level o of confidence in in standards being maintained in in in the future The hygiene standards found at at the the time of inspection are then rated on on a a a a a a a scale:
• 5 is is top of the the the scale this means the the the hygiene standards are very good and and fully comply with the the the law • 0 is is is at the the bottom of the the scale this means urgent improvement is is is necessary
To get the top rating businesses must do well in in in all three elements which are referenced above If the the the the the top rating is not given the the the the the officer will explain to to the the the the the business the the the the the necessary
actions they can take to improve their hygiene rating 82
SOCIAL MEDIA
Trip Advisor is is is is where customers go to to to praise criticise and purchase their way through the the world of customer customer feedback It is at its core a a a a a a a a guest book a a a a a a a a place where people record the the highs and lows of their holiday meal or or or guest guest guest interaction and and these experiences are for the the benefit of hotel owners and and future guests But this guest guest guest book lives on on on the the internet where its contributors continue swapping advice memories and complaints about their journeys long after their experiences have come to an end Every month 456 million people people – – about one in every 16 people people on on on on earth – – visit Trip Advisor to plan or or or assess a a a a a a a trip This platform has become a a a a a a a vital cog in the wheels of success for for a business Facebook Instragram and Twitter are also very good examples of ratings these are public platforms that allow people to discuss an experience they have had with friends and strangers Leaving a a a a a a a a a a great review on a a a a a a a a a a page or blog can have a a a a a a a a a a very good effect on a a a business’s success however lots of negative reviews can also hinder the the businesses businesses success Many businesses businesses however use these platforms to to advertise and offer special deals such as ‘share this page’ to to enter prize draws