Page 82 - EW August 2023
P. 82

Postscript



         Overhyped wizards                                sunny Goa for an R&R break. For a 40-minute flight from
                                                          Bangalore to Goa which is ordinarily priced at Rs.4,000,
              HE IMMINENT COLLAPSE OF THE Bangalore-      the asking rate had shot up to Rs.13,000. And another
              based edtech start-up Think & Learn Pvt. Ltd aka   gent who was under compulsion to fly from Delhi to Deh-
         TByju’s, makes one wonder about India’s talking-  radun, a 30 minute flight, was obliged to pay Rs.45,000
         heads stock market and financial experts who drove up   for the last remaining seat.
         the sky-high valuation of this online tutoring company   On the other hand, according to a statement issued by
         which rose to $22 billion (Rs.1.8 lakh crore) at its peak   the Bangalore police on July 19, 722 auto-rickshaw driv-
         in 2020. Common sense and logic should have informed   ers were fined for over-charging commuters beyond me-
         them that online tutoring has inherent limitations in a   ters issued by the state government’s transport ministry
         traditionally conservative country in which internet con-  and/or refusal to ply. Likewise, Uber and Ola taxi-drivers
         nectivity is poor, languages are many, Smartphones offer   who practice surge pricing also suffer punishment by the
         numerous distractions, and rather than Stanford and   withered arm of the law. However, for mysterious reasons
         HBS grads, the company is helmed by two school teach-  a cap on airfares was lifted last August. Since then their
         ers.                                             managements have been routinely price gouging when-
           Unsurprisingly in its fiscal year ended March 31,   ever opportunity presents itself.
         2021, the company ran up a loss of Rs.4,558 crore, a sum   Undoubtedly, the Indian economy needs to be freed
         greater than its revenue. The March 2022 balance sheet is   from the iron grip of licence-permit-quota raj from which
         not yet ready and isn’t likely to be much better. Unsur-  the neta-babu brotherhood has profited mightily, but
         prisingly, the auditor and several directors have resigned   what’s a crime for an auto-rickshaw/taxi driver can’t be
         and 1,000 employees have been fired. The down-sizing   allowed to be passed off as routine ‘free markets’ business
         of Byju’s to yet another edtech and test-prep company (it   by dressed up civil aviation managers. They are giving
         acquired the bricks and mortar tutoring company Aakash   free markets ideology a bad reputation.
         in April 2021) is inevitable. Meanwhile, Byju Ravindran
         and his spouse have reportedly bailed out on golden para-
         chutes, having sold company shares valued at Rs.4,000   Under-valued professionals
         crore to some incredibly gullible investor.
           Even as some of the country’s largest corporates,    MONG THE MOST DEDICATED, BUT ALSO
         banks and investors were pouring barrels of cash into   under-appreciated professionals are Indian
         Byju’s, investment invitation letters from D.T. Media &   Ahospital nurses. Perhaps for reasons connected
         Entertainment Pvt. Ltd (regstd.1999) which owns this   with the country’s obnoxious caste system, these silent
         publication, for a third round of funding received nil re-  professionals are not accorded the social respect that they
         sponse. This despite the sui generis EducationWorld and   are given in enlightened countries globally. They are also
         ParentsWorld having first movers advantage in a market   pathetically under-paid. Some five years ago, when I was
         comprising 450,000 private schools, 42,000 colleges   felled by one of the thousand unnatural shocks that flesh
         and 1,042 universities and PW’s market potential of 60   is heir to, I was shocked to learn that the English-fluent,
         million households. When we wrote a cover story on the   qualified (four years) dedicated nurse who sat up all night
         edtech boom, Ravindran was “too busy” to talk to us. Now   on a plastic chair while your correspondent was in ICU
         one can’t help experiencing satisfying schadenfreude.   of Bangalore’s top-rated Manipal Hospital, received the
                                                          rock-bottom remuneration of Rs.5,000 per month. Which
                                                          seemed patently iniquitous since the room rate where
         High-flying gougers                              one was on death-bed was Rs.10,000 per night plus
                                                          everything else. Even a juniormost office attendant in our
               LTHOUGH THEY ARE AN UNMITIGATED            struggling journal earns five multiples thereof.
               blessing which have reduced long-winded train   In the circumstances it’s unsurprising that India has
         Ajourneys to a sepia memory, there’s something   a mere 17 nurses per 10,000 people according to World
         wrong about the hyper-commercialism of the men (in   Health Organisation data, against the global average
         the words of a learned judge, the word embraces women)   of 38/10,000. According to data of the Indian Nursing
         who run India’s airlines. The pejorative “price gouging”   Council, the number of registered nurses and midwives in
         doesn’t seem to be part of their vocabularies. Recently   2021 countrywide aggregated a mere 2.47 million to serve
         when the domestic airline GoAir faced headwinds and   a population of 1.4 billion. Little wonder that every nurse
         was obliged to cease operations because of mismanage-  one meets is planning to migrate abroad where they are
         ment which lumbered it with heavy debt, other airlines   well-paid and enjoy high esteem and social respect.
         promptly seized the opportunity to charge sky-high air   Indeed, way back when your editor was a student
         fares on domestic routes because of a sudden shortage of   in London, to have a nurse as a girlfriend was a much
         capacity, especially on the routes also serviced by Go Air   envied status symbol. And it’s also worthy of note that the
         (mis) managed by a scion of the Mumbai-based Wadia   Brits — one of the most ingrate species on Planet Earth —
         family of Bombay Dyeing fame.                    acknowledge that Indian nurses, who keep their National
           In mid-May your editor, stricken by a stress-related   Health Service alive, are the most compassionate and
         illness which according to expert medical opinion was the   competent. Yet managers of India’s best hospitals and
         consequence of unwarranted fastidiousness in presenting   hospital chains seem unaware of value of these pearls.
         a world-class publication to an “ADHD target market ac-  Now they are experiencing a severe shortage of trained
         customed to reading headlines, if that,” booked a ticket to   nurses. Serves us right.

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