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word from the president
I We are about half way through them so be sure
hope everyone has had a great holiday
Our rebate programs are well underway.
season. We have had all types of weather
to take advantage of them in the next couple
from highs near 80 degrees to snow already

exhibit our compassion to our consumers.
this season. of months. Offering these rebates actually helps
With the heating season coming in full
swing, it has had me thinking of training and Happy New Year to you all!■
customer service. What makes are industry
so great is the way we can merge those two
practices together to make our customers’
lives more comfortable and safe at the same
time. We do this by practicing the platinum
rule: “do unto others as they need you to do.”
Compassion is what separates our industry from
all other energy sources. At this time of the year,
it is important to remember that in all of our
endeavors.
Please review the association’s training Chad Chavers
schedule on page 9 which will begin in January.
You will fi nd all the registration forms on our
website at www.alabamapropane.com.

4 Alabama Propane Gas Association | January / February 2018