Page 8 - nov-dec 2022

from the executive director’s desk

y now, you have probably heard that I dustry I hope everyone is ready for a good, long
plan to retire in 2023 My tentative date is cold winter I am! One of the things that hurt us
July 31st last year was the lack of delivery drivers Hope-
B I started my career as the Executive fully, most of you have
Director for APGA on July 23, 1996 It has been been able to fill those
the most amazing job I could ever ask for I have position Another place
been blessed more than I could ever imagine I we struggled was cus-
am honored that the Board is allowing me to as- tomer service I received
sist with finding my replacement. You will find the many calls regarding
job announcement on page 13 of this issue We offices not getting back
will take resumes until November 11th with the with customers when
hopes of hiring someone within the first quarterly multiple messages were
of 2023 If you know of anyone who would be left urgently trying to
a perfect fit, please forward the information to order propane Please
them stress to your customer uLisa Hillu
I will remain with APGA through a train- service reps the importance
ing period I will be looking to all of you to help of communicating with all your customers Some-
me welcome and educate the new exec It will times just calling the customer back and giving
be hard to let go but I will make sure you are in them an ETA on a delivery calms anxieties for
good hands before I depart that customer
So here we go my last winter with this in- Here’s to a great winter to come!■

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8 Alabama Propane Gas Association | November / December 2022