Page 6 - Company Profile

P. 6

QUALITY POLICY STATEMENT

Lusail Trading and Contracting Company strives to be the leading and professional supplier for
Electrical and Mechanical Products. We believe the success of both our customers and business is
dependent on ensuring that our products and services are delivered safely, on budget, on time, in
full, and to the right quality, whilst meeting or exceeding our customers’ and interested parties’
expectations.

As a result of this philosophy, we are committed to continually developing and improving our
product portfolio quality performance and reducing environmental impact, based on your
requirements, and appropriate legal or regulatory demands.

Maintain Effective Management Systems in compliance with complying to all requirements
required by BS EN ISO9001:2015 and Appropriate Industry requirements

LUSAIL Strive to Continually Improve through

1) Listening to our customers, understanding their requirement through effective communication
and feedback processes;
2) Providing an excellent standard of quality products services and technical solution that achieved
customer requirements, and tailored to their needs;
3) Identifying, managing and planning of resources to ensure the efficient and effective operation
of processes and realization of products and services;
4) Employing suitably qualified and competent personnel and encouraging development;
5) Encouraging participation by all in the improvement of the company's processes and through
the identification of risks and opportunities, with suitable feedback and identification and
eradication of areas of weaknesses;
6) Establishing use and review of business and performance metrics, goals and improvement
activities and support our processes through state-of-the-art adaptation;
7) Strictly comply with the Ethics/Compliance Management System;
8) Select freelance staff and providers based on our values;
9) Act under laws and regulations.

Engr Yousef Maiah,
General Manager

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