Page 2 - QVM Legal - Quality, Value and Metrics
P. 2
QVM - Quality, Value, and Metrics
Table of Contents
Abstract ……………………………………………………………………………………………………………………...……2
I Introduction ………………………………………………………………..…………………….…………………..…….…2
II The QVM Road Map - Four Legal Business Constituencies ……………………………………4
III Videos on QVM ……………………………………………………………………………………………………….……9
IV Questionnaire on QVM (adapted ASHA ) …………………………………………………..…………………………..14
V – Law Society England and Wales …………………………………………………………..25
VI Requests for Qualifications - Instant Global Access to Expertise ………………………….…47
Appendices
Appendix 1. Institutional Contacts for QVM Legal …………………….……………..…..… 56
Appendix 2. Glossary of QVM Terms ………………………………………………………………. 57
Appendix 3. Annotated QVM Bibliography, Videos and Materials ………………….. 61
Appendix 4. Existing QVM Projects
Appendix 5. Draft Directory of 1,000 Leaders and Influencers in Legal Business.. 69
Appendix 6. Representative programs of measurable standards …………………… 122
A. Law Firm …………………………………………………………………………………………123
B. Corporate Legal Department ………………………………………………………… 124
C. Law Firm Network ………………………………………………………………………… 125
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Table of Contents
Abstract ……………………………………………………………………………………………………………………...……2
I Introduction ………………………………………………………………..…………………….…………………..…….…2
II The QVM Road Map - Four Legal Business Constituencies ……………………………………4
III Videos on QVM ……………………………………………………………………………………………………….……9
IV Questionnaire on QVM (adapted ASHA ) …………………………………………………..…………………………..14
V – Law Society England and Wales …………………………………………………………..25
VI Requests for Qualifications - Instant Global Access to Expertise ………………………….…47
Appendices
Appendix 1. Institutional Contacts for QVM Legal …………………….……………..…..… 56
Appendix 2. Glossary of QVM Terms ………………………………………………………………. 57
Appendix 3. Annotated QVM Bibliography, Videos and Materials ………………….. 61
Appendix 4. Existing QVM Projects
Appendix 5. Draft Directory of 1,000 Leaders and Influencers in Legal Business.. 69
Appendix 6. Representative programs of measurable standards …………………… 122
A. Law Firm …………………………………………………………………………………………123
B. Corporate Legal Department ………………………………………………………… 124
C. Law Firm Network ………………………………………………………………………… 125
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