Page 109 - Leaders in Legal Business - PDF - Final 2018
P. 109
As for change, take as an example a trend that started around 2010. The legal market
began embracing alternative fee arrangements (AFA), legal project management (LPM), and
professionals to support both. The legal market is still at the early stages of fully integrating and
adopting these disciplines. In many law firms, KM professionals lead or contribute significantly
to AFA (and other pricing issues) and LPM. But as those disciplines mature, law firms often hire
dedicated professionals to focus on them. That in turn causes further shifts in KM.
Another survey, one that I conducted for a private group of large law firm KM
professionals that meets annually, shows how priorities of KM professionals shift over time. This
survey, conducted in January 2017, had about 80 respondents from large firms in the U.S., U.K.,
and Canada. The details may be hard to read, but two points stand out: First, KM professionals
focus on many activities, and second, priorities have, in many instances, shifted significantly
over time:
95
began embracing alternative fee arrangements (AFA), legal project management (LPM), and
professionals to support both. The legal market is still at the early stages of fully integrating and
adopting these disciplines. In many law firms, KM professionals lead or contribute significantly
to AFA (and other pricing issues) and LPM. But as those disciplines mature, law firms often hire
dedicated professionals to focus on them. That in turn causes further shifts in KM.
Another survey, one that I conducted for a private group of large law firm KM
professionals that meets annually, shows how priorities of KM professionals shift over time. This
survey, conducted in January 2017, had about 80 respondents from large firms in the U.S., U.K.,
and Canada. The details may be hard to read, but two points stand out: First, KM professionals
focus on many activities, and second, priorities have, in many instances, shifted significantly
over time:
95
