Page 155 - Leaders in Legal Business - PDF - Final 2018
P. 155
What’s Next?
We remain more bullish than ever about the prospects for ALSPs. The industry has
matured and transformed over the last 10 years, but that journey, that evolution, has in reality
still only just begun.
Out of all of the different stakeholders providing legal services within the new legal
ecosystem, it is the ALSPs that have the deepest experience deconstructing and reengineering
legal processes using Lean and Six Sigma techniques, applying best practices and flexible
resources, and optimizing the mix and utilization of technology, including AI. It is the ALSPs
that have the demonstrated expertise to analyze which aspects of the work done by lawyers,
paralegals, and support staff can be complemented through automation or the application of AI.
As the rollercoaster of legal services innovation and technological advances continues to pick up
pace, not only will ALSPs be
along for the ride, but they’ll also have front row seats.
141
We remain more bullish than ever about the prospects for ALSPs. The industry has
matured and transformed over the last 10 years, but that journey, that evolution, has in reality
still only just begun.
Out of all of the different stakeholders providing legal services within the new legal
ecosystem, it is the ALSPs that have the deepest experience deconstructing and reengineering
legal processes using Lean and Six Sigma techniques, applying best practices and flexible
resources, and optimizing the mix and utilization of technology, including AI. It is the ALSPs
that have the demonstrated expertise to analyze which aspects of the work done by lawyers,
paralegals, and support staff can be complemented through automation or the application of AI.
As the rollercoaster of legal services innovation and technological advances continues to pick up
pace, not only will ALSPs be
along for the ride, but they’ll also have front row seats.
141
