Page 68 - QVM - Quality, Value and Metrics - November 29, 2017
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QVM - Quality, Value, and Metrics

Which Law Firm Metrics Are More Useful to Clients? LATITUDE LEGAL (Feb. 24, 2016)
http://latitudelegal.com/resources/which-law-firm-metrics-are-more-useful-to-clients/.

Ron Dolin, A Call for Measuring Quality in Legal Services, BIG LAW BUSINESS (Mar. 30, 2015),
https://bol.bna.com/a-call-for-measuring-quality-in-legal-services/.

Mary Juetten, Key Performance Metrics in the Innovation Department, FORBES (June 15, 2016),
https://www.forbes.com/sites/maryjuetten/2016/06/15/key-performance-metrics-in-the-
innovation-department/#27b353014694.

Robert Ming, Meaningful Metrics for Transactional Legal Groups, INSIDE COUNSEL (Oct. 20, 2016),
http://www.insidecounsel.com/2016/10/20/meaningful-metrics-for-transactional-legal-groups.

Legal Operations (See comprehensive list of publications at ACC Legal Operations)

Amanda Ciccatell, How to Create a Strong Legal Operations Team (May 16, 2017)
http://www.insidecounsel.com/2017/05/16/how-to-create-a-strong-legal-operations-team

By Amanda Ciccatelli, The Power of Legal Project Management (May 25, 2017)
http://www.insidecounsel.com/2017/05/25/the-power-of-legal-project-
management?&slreturn=1499181450&LikelyCookieIssue=true

David Ruiz,http://www.law.com/sites/almstaff/2017/05/08/richard-susskind-on-the-growing-
influence-of-the-legal-operations-
boss/?kw=Richard%20Susskind%20on%20the%20Growing%20Influence%20of%20the%20Legal%2
0Operations%20Boss&et=editorial&bu=Corporate%20Counsel&cn=20170 , May 8, 2017

Legal Procurement: See Buying Legal Council Resources 40 articles http://www.buyinglegal.com/?p=7209

Consulting Companies:

VALOREM LAW GROUP, http://www.valoremlaw.com/metrics.

QUALMET LEGAL, http://www.qualmetlegal.com/.
UNITEDLEX, http://www.unitedlex.com/.
QUISLEX, https://www.quislex.com/
ELEVATE SERVICES, http://elevateservices.com/
INTEGREON, http://www.integreon.com/DefaultHome
RIVERVIEW
Medical:

ASHA, QUALITY INDICATORS FOR PROFESSIONAL SERVICE PROGRAMS IN AUDIOLOGY AND SPEECH-LANGUAGE
PATHOLOGY, http://www.asha.org/policy/ST2005-00186/.

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