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riddor: dispelling the myths


                 2.  If someone modifies an appliance and                          HSE doesn’t have statistics to support
                   causes it to become unsafe – then it                            that, they cannot make improvements.
                   must be reported under RIDDOR 11(2).                            If a particular engineer or a particular
                                                                                   fitting keep appearing on RIDDOR, they
                 MYTH BUSTING                                                      may become a priority for investigation
                 The gas industry is rife with opinion,                            where they otherwise were not.
                 conjecture and myth – none more so                                  It may be the case that those reviewing
                 than around the Gas Industry Unsafe                               your report decide there’s no realistic
                 Situations Procedure and RIDDOR. Let’s                            chance of prosecution. This does
                 look at a few:                                                    happen sometimes, especially where
                                                                                   the number of witnesses is limited or
                 “But I heard someone had to go to                                 because the person who has completed
                 hospital in an ambulance before it’s                              the RIDDOR has not provided enough
                 RIDDOR-reportable.”                                               information for the person reviewing
                 No, this a common myth. Read the   If you are unsure whether      it to understand what has happened
                 law as above. An ambulance is not                                 – there have been reports submitted
                 mentioned.                       something meets the RIDDOR       which simply state “gas leak”.
                                                  criteria, or whether to report     Even though you may believe the
                 “Are ‘At Risk’ defects reportable?”  elsewhere, please remember   “facts”, the investigator needs to be
                 No, because, by definition, they are   that you will not be criticised   able to prove something definitely
                 currently not “likely to cause death,                             resulted from the accused person’s
                 loss of consciousness or a person being   for submitting a RIDDOR that   actions. Remember: this is evidence
                 taken to hospital” – which is what the   doesn’t meet the criteria  that could be used in a court. In this
                 law states, remember.                                             respect, the quality of your report and
                                                  you can so they can make an informed   evidence is vital.
                 “Is illegal gas work reportable?”  decision on risk and the possibility of   Also, once any formal legal
                 Not under RIDDOR itself, but if that   action being taken. It’s really helpful if   investigation has commenced, it is a
                 illegal work results in an ‘Immediately   you can take and retain measurements   confidential process, and you have no
                 Dangerous’ gas fitting, then, yes, it is.  and good quality photographs to help   right to be kept informed. Therefore, it
                                                  the investigation at a later stage.  may be right and proper that you hear
                 “Oh right, so aren’t the powers that be   With 11(2) situations, it’s fine for   no more other than being contacted for
                 interested in illegal gas work or ‘At Risk’   you to make safe and/or proceed to   further evidence or clarification. It is
                 defects, then?”                  make a repair. This, again, is different   human nature to assume nothing has
                 Yes, of course they are, and it’s very   to 11(1) incidents, where you must not   happened, but the accused has a right
                 important that they find out about   alter a scene until permission has been   to confidentially, too, of course.
                 these things so improvements in safety   given by HSE.              Unfortunately, it is the case that
                 can be made. However, the wording of   You will notice that so far there has   limited resourcing means not every
                 RIDDOR 11(2), as quoted above, means   been lots of mention of HSE and none   RIDDOR infraction that is reported
                 such things aren’t reportable using   of Gas Safe Register. That’s because   can result in an investigation. This
                 RIDDOR. In these situations, you can   HSE is the regulator of the industry   does not affect the legal duty on you to
                 report such things straight to HSE as a   and they write the law and make   report, and it does not mean the report
                 concern or to Gas Safe Register.    prosecutions. Gas Safe runs the register   wasn’t important.
                                                  on behalf of HSE and that is all. They   So, what about those other important
                   So, how does this apply to you? Let’s   do not write legislation, standards or   reports which don’t meet the RIDDOR
                 again go back to the wording of the   prosecute anyone. But, if the RIDDOR   criteria? You can report to HSE
                 regulation:                      report involves poor workmanship   via https://www.hse.gov.uk/contact/
                   “The approved person must send a   by a registered business, HSE may   concerns.htm or go directly to Gas Safe
                 report of that information to the Executive   ask Gas Safe to perform some sort of   Register via www.gassaferegister.co.uk/
                 in an approved manner within 14 days of   investigation work on its behalf.  engineer/resource-hub/gas-industry-
                 acquiring that information”.                                      unsafe-sits.
                   Note: it says “must”, not shall or   “My mate put in a RIDDOR and nothing   A poorly maintained appliance in a
                 should. The law says that you as a   happened. It was a waste of time”.   landlord’s property, for example, should
                 Registered Gas Engineer must report   Ok, so let’s talk about this. It does get   be reported as a concern to HSE. Poor
                 the situation to HSE within 14 days.   said a lot, but it does not have any   workmanship from a Registered Gas
                 Reporting is done online, direct to HSE,   effect on the legal duties placed upon   Engineer should be reported to Gas Safe.
                 using an easy and quick form found at:   you. Remember: it’s a law, so you must   Lastly, if you are unsure whether
                 https://www.hse.gov.uk/riddor/report.  comply with it.            something meets the RIDDOR criteria,
                   Please note you are reporting a   There are many reasons why you   or whether to report elsewhere,
                 dangerous gas fitting, not a flammable   might not see progress following your   please remember that you will not be
                 gas incident – that’s a RIDDOR 11 (1)   RIDDOR submission, but you should   criticised for submitting a RIDDOR
                 report, which is for upstream engineers.  know that each and every RIDDOR   that doesn’t meet the criteria. There’s
                   When making your report, you   report is read and recorded at HSE. This   a legal duty to report, so you may be
                 should try to look at the situation   is very important. It allows HSE to build   criticised if you don’t!
                 through the eyes of the person   a picture of how safe gas work is.
                 receiving the report. Use clear    For example, you may think gas    Read the full HSE regulations at
                 language, give as much evidence as   work standards are dropping, but if   www.hse.gov.uk/riddor



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        RIDDORExplained.indd   3                                                                                  13/05/2021   15:58
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