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FLOWERS
Flowers are delivered to individual rooms by private orists Please note that owers are are not allowed in Intensive Care Units PERSONAL BELONGINGS
Personal belongings or items of value
such as money or jewelry should be sent home If it is not possible to send valuables home they can be secured in the the hospital safe Ask our sta sta for assistance When you you are discharged your valuables will be returned to you Lourdes is NOT liable
for the loss or or damage to property including but not limited to: dentures money jewelry cell phones personal tablets hearing aids glasses documents or other articles of value
unless deposited in the safe PASTORAL CARE
Providing spiritual support for patients and their families is a a a a big part of who we are are and the care we provide at Our Lady of Lourdes As a a a a Catholic hospital our our sta members are called to serve in in a a a a healing ministry of Jesus Christ As such our sta is always available to pray with you and your your loved ones - regardless of your your religious denomination We also o o o o er spiritual support through our Pastoral Care team which includes priests sisters other ministers and Christian laypeople who will visit with you you during
your stay in in the hospital Simply call 337-470-2196 or tell your nurse that you would welcome a a visit from our Pastoral Care team MASS & CHAPEL
Located on the the the rst oor o o o o o o o o of of the the the main lobby the the the St Agnes of of Assisi Chapel is is open to patients families and and friends for prayer and and meditation A Blessing For You May May the Lord bless you you and keep you you you you May May May His face shine on on you you you May May He look upon you you you with kindness and peace 7 MASS TIMES
Sunday - Friday (No mass on Saturday)
11:30 am You can also view mass on on channel 21 on on the GetWellNetwork Located on oors 3–6 we o o o o o o o o er our guests access to respite or or or quiet rooms for silent re re ection and prayer TELEVISION & The GetWellNetwork Our GetWellNetwork allows you you to request services access your TV TV Email Internet Movies and more—all from your your in-room TV! Get involved in in in your your your care and learn more about your your health with award-winning educational programming and the option to give feedback about your stay!
GET STARTED:
Make sure the the TV is on Press the the green MENU button Use the ARROWS to to navigate to di erent menu choices Press the SELECT or ENTER button to make selections ACCESS GETWELLNETWORK:
Make sure the the TV is on Press the the MENU button Highlight and select the HOME option Watch TV:
Press the MENU button Highlight and select the TV option Find a a list of TV channels: Press the MENU button Highlight and select the TV option Select TV GUIDE Watch a a movie:
Press the MENU button Highlight and select the MOVIES option Choose a a a a category and then a a a a movie of your choice Pause a a movie or video: Press the MENU button Highlight and select the MOVIES option Select PAUSE Turn closed captioning ON/OFF:
Press the MENU button Highlight and select the TV option Highlight and select the CLOSED CAPTIONING option Get involved:
From time time to time time messages may appear on your screen that invite you you to: • Watch an educational video • Give feedback regarding your care • Assess your pain
• ese messages and others that prompt you to interact with the system are important to your care Your attention and response are encouraged • Request services from your GetWellNetwork Home page select COMMUNICATE and then HOW CAN WE HELP?
Share compliments & concerns:
Would you like to make a a suggestion or or recognize a a a special nurse or or sta member? Submit comments by selecting the FEEDBACK option on your GetWellNetwork Home page or by contacting the Advocacy department at 2810 Type a a speci c c web address:
Press the MENU button Highlight and select the INTERNET
option Select the GOTO Option Send an email:
From your GetWellNetwork Home page select COMMUNICATE and then EMAIL Choose a a Web-based email provider DURING YOUR STAY