Page 2 - OLOLGuide2016

QUICK REFERENCE: During Your Stay For Patients & Visitors
AT YOUR REQUEST MEAL SERVICE
Made to order order fresh meals ordered from the menu To order meals call 3663 (FOOD) Hours: 6:30 am–7 pm Patients may select their mealtime or may receive meals at standard times
from standard menu DINING ROOM
Daily: 6:30 am–7 pm DOOR SIGNS
Sliding door door signs located adjacent to patient’s room door door serve to communicate information that helps us maintain a a a a a a a safe environment for the the patient patient Signs will indicate if the the patient patient is at at at at risk for a a a a a fall infection precautions or or patient fasting GETWELL NETWORK
• Press POWER button on on pillow speaker
• NAVIGATION: Press arrows and select • BEGIN YOUR WELCOME VIDEOS: Press SELECT
• TELEVISION ACCESS: Press TV on pillow speaker
- - CHANNEL CHANNEL UP AND CHANNEL CHANNEL DOWN: CH+ and CH-
- Press MENU button / / / select TOOLS / / / TV/ TV TV GUIDE
• INTERNET ACCESS: Press WEB
-Plug in keyboard to side of pillow speaker
• MOVIE MOVIE ACCESS: Press MOVIES
• VOLUME CONTROL: On right side of pillow speaker
• TURN CLOSED CAPTIONING ON: Press CC • TURN LIGHTS ABOVE BED ON / OFF: Press light bulb 1
and/or light bulb 2
COMMUNICATION BOARD
We want always to to be responsive to to your needs Your caregiver will note their contact numbers for each shi on on the the white board in your room INTERNET SERVICES
Free wireless Internet access is available hospital-wide for laptops/ phones Connect to the network called “Guest ”
MASS
St Agnes of Assisi Chapel Hours: Sunday–Friday 11:30 am GUEST VISITING HOURS
Daily: 7 am–9 pm Lobby Hours: 7 am–9 pm Please use the the North Entrance near the the ER a a a a er hours Children may visit during these hours if accompanied by an an adult A er 9 pm only two guests may remain in in the patient’s room INTENSIVE CARE UNIT (ICU) VISITING HOURS
To better accommodate the needs of our patients and families we o o o o o o er an open visitation policy on on our Intensive Care Unit Please limit two visitors in in each room at a a a time Pending the patient’s assessment by the attending physician an an overnight
visitor may be allowed Visitors
under the age of 14 are not allowed in the ICU FLAIR-GIFT SHOP
Hours: Monday–Friday 8 am–5:30 pm Saturday 10 am–2 pm SMOKE-FREE CAMPUS
Our Lady of Lourdes is is is a a a a Smoke-Free campus is is is is is is important for the comfort and and wellness of our patients and and sta is Smoke-Free policy includes inside the medical facility and adjacent buildings grounds sidewalks and parking lots YOUR TELEPHONE
• To make a a a a a call: Dial 9 then proceed with your call call • Receiving Calls: Your room can be dialed directly except as a a a a a collect call by dialing 470-3 (+ the room number) • Calls cannot be charged to your room • Toll Free Numbers: Dial 9 then dial 1-800 + number • Phone Problems: Please report any
telephone problems to the Nurse’s Station e e e e repair will be made as soon as possible We regret any
inconvenience this may cause FAMILY KITCHENS
On each oor of the hospital you have access to:
• Vending Machines
• Co ee • Ice
• Microwave