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Multi-Drug
Resistant Organisms
(MDRO)
In the hospital, you may be tested
for multi-drug-resistant organisms (MDRO) that are frequently carried on the skin, in the nose or other
moist areas of the body. MDROs are common bacteria (germs) that have become resistant (not killed by) to multiple types of antibiotics. For most healthy people, these bacteria don’t cause a problem.
Sometimes, antibiotic resistance can occur as a result of frequent antibiotic use or frequent exposure to a healthcare setting. MDRO can enter the body and cause infection when the patient has:
• A suppressed immune system.
• An open wound in the skin.
• An IV, catheter or other invasive
device in place.
The Most Common MDRO Are:
• Methicillin Resistant Staphlycoccus Aureus (MRSA) bacterium is carried on the skin or in the noses of healthy people and is a common cause of minor skin infections. It can also cause surgical wound infections, bloodstream infections and pneumonia.
• Vancomycin Resistant Enterococcus (VRE) is normally present in the intestines and in the female genital tract. Vancomycin is an antibiotic that is o en used to treat infections caused by enterococci. When enterococci become resistant to vancomycin (not killed by it) it is called VRE. VRE can cause infections of wounds, the urinary tract or the bloodstream.
Prevention:
If you are the caretaker for an infected person, prevent the spread of MDRO by following these steps at home:
• After contact with the infected person and before leaving home, wash your hands
with plenty of lather for 15
to 20 seconds and dry hands completely.
• Use hand towels only once.
• Wear
disposable gloves
when coming into contact with the patient’s bodily uids.
• Change and wash linens (towels, wash cloths, bed sheets) regularly.
• Tell all healthcare providers about the patient’s MDRO.
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Billing & Financial Information
Hospital Bill
You will receive an itemized bill for hospital services from Hospital Name. Please review the bill before you pay it. If you have questions regarding your bill, contact a patient nancial services account representative at 123-456-7890. is bill does NOT include professional services provided by your physician. Physician Billing
Your physician, other physicians who conducted tests or procedures and/or consulting physicians chosen by your primary physician will bill you directly for their professional services. Depending on your insurance plan, you may be responsible for paying these bills in addition to the hospital bill. If you
have questions about a physician’s professional fees, please contact
the physician’s o ce listed on the billing statement.
Insurance
If you give permission, the hospital
will le a claim with your insurance company, including Medicare, a er your discharge. e insurance company may determine that you are responsible for some or the entire claim.
Hospital Name will bill you for amounts not covered by your insurance.
Online Bill Pay
24 Hours a Day, 7 Days a Week.
Pay your bills online quickly, easily and securely. Using the Hospital Name online bill pay center is a simple way to pay your hospital bills and gives you access to your accounts at any time, day or night. Just visit HospitalName.com and click Pay Your Bill. It’s that easy.
FAQs
Visit us online and check out the FAQ section for general questions. Still need help? Contact Patient Financial Services at 123-456- 7890 or toll free at 888-123-4567 or email generalinformation@ HospitalName.org.
BILLING & FINANCIAL PATIENT SAFETY-MDRO