Page 31 - Business Doctors ESD Solution 2020

The benchmark process and functionality enable optimum value-add and aggregated data to further align future development initiatives.
Step 1 entails providing the customer a link to the online survey portal. Supplier and Enterprise selection are done through marketing, existing supplier databases or customer and industry specific databases.
Step 2 the customer sends the link to their suppliers or the database of which the suppliers or enterprises in turn complete (unlimited and at no cost). A comprehensive supplier and enterprise analysis and diagnostic report is provided to the customer. This enables detailed planning and customisation of the E&SD programs (aggregated report and diagnostic at no cost).
Step 3 on approval site visits are conducted. This step includes skills verification, equipment and asset audit and needs analysis, governance and process audits. If not incorporated into a program this is done on a case by case basis at a cost of R2999 per site visit and development plan.
Step 4 focuses on the launch and management of the program, these costs are included in the Tiered pricing structure.
The process steps 1 to 4 enable the planning and delivery of programs in line with needs identified in the process. The following options are available based
on size and maturity of the suppliers and enterprises:
A) Three tiers aligned with the supplier development needs i.e. Tier 1 for QSEs (turnover or maturity), Tier 2 for EME’s (mid-level solution aimed at EME’s or low maturity QSE’s), Tier 3 for Enterprise Development aimed at group intervention including both EME and QSE’s.
B) This option is available after step 3 and can serve as an alternative development option for large numbers of suppliers. The option enables online self-development in line with diagnostic report, enabling the suppliers to self-develop and close performance gaps. This is done at cost of R3500 per supplier for an 8month program. This includes webinar mentoring throughout the program.
C) This option entails the restructure of the Tier 3 solution that’s part of option A.to focus on Research and Development by incorporating technology incubation. This includes development of prototypes and ICT solutions.
D) This option is intended to precede step 1 by incorporating focus and selection from the local community. The program is structured to ensure that all in the community are positively impacted and that those with skills and ability are progressed through the Community Step Program to ultimately be considered for Enterprise and Supplier Development.
E) Develop a team of industry specific, customer specific, supplier specific consultants who will be trained and certified to deliver ESD services. Target internalizing of spend and focus to ensure long term sustainability effectively enabling the customer to leverage and retain the dedicated services of their own consultants.