Page 2 - Engagement Multiplier

Additionally, it shows your employees that you care about their well-being and are willing to make an effort and take action to improve it. This active listening is one of the keys to engaging, a leadership philosophy that is based on empowering and involving all the employees.
Gallup's Q12 survey is the most effective measure of employee engagement and its impact on the outcomes that matter most to your business.
We have combined the Gallop approach with that of eNPS
eNPS is short for Employee Net Promoter Score. It is a method for measuring how willing the employees are to recommend their workplace to friends and acquaintances. Another way to put it is that eNPS is the in-house counterpart to the popular NPS* method. NPS is short for Net Promoter Score and is a method for measuring customer loyalty, originally developed by Fred Reichheld, Bain & Co and Satmetrix during the 1990s and is built on the “ultimate” question: “Would you recommend (our company) to a colleague or friend?
eNPS is built in the same way, using the “ultimate” question; ‘How likely is it that you would recommend your employer to a friend or acquaintance?’
In conformity with the NPS, the answers are then divided into three categories:
0-6 = ”Critics” or “Detractors”
7-8 = ”Passives”
9-10 = ”Ambassadors” or “Promoters”
The major benefit with the eNPS is that it is a quick and easy way to get an overview of how loyal and engaged a company’s employees are. As an increasing number of companies are starting to use the method, a greater possibility for bench-marking is growing.