Page 53 - TLS3 Portfolio_2020_V2

TEAM LEADER/SUPERVISOR
BUILDING RELATIONSHIPS SELF-ASSESSMENT
PART 2

Please rate your ability for each of the following learning outcomes, 5 being a strength and 1 being an area of improvement:
LEARNING OUTCOMES 5 4 3 2 1

1 K6.1 Understand approaches to customer and stakeholder
relationship management
2 K6.2 Understand cross team working

3 K6.3 Understand the importance of emotional intelligence in the
workplace
4 K6.4 Understand the importance of conflict management in the
workplace
5 S6.5 Be able to build trust across a team

6 S6.6 Be able to negotiate and influence

7 S6.7 Be able to manage conflict

8 S6.8 Be able to provide feedback to cross team discussions

9 S6.9 Be able to build and manage customer relationships

10

11

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What skills have I learnt from this training session?

1. 4.

2. 5.

3. 6.

How will I use these skills to improve in my job role?

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