Page 90 - BPA Area VI-Parameter A

The faculty members of the Institute are heavily engaged in the conduct of
the Citizen Satisfaction Survey, a project that is funded by the Department of the

Interior andLocalGovernment andLGUcounterpart.

Community Outreach Date Venue Number and Type of Persons Budget Sour Collaborating
and Participated ce of College/Organizatio
Support Services Fund n
s
Conduct of Citizen Satisfaction Index System (CSIS) for LGUs
Since 2014, the ISU April to Delfin The results of the survey served 500,000 DILG Dr. Joan A. Tomas,
Project Team has been September 2019 Albano & as a reference for LGUs in Dr. Reginald
regularly tapped by the Tumauini improving service delivery for Ugaddan, Prof.
DILG for the conduct of , Isabela their constituents. Jennifer Villanueva,
CSIS in various LGUs in After the presentation of Prof. Melody Lim, Dr.
Isabela. findings, a Citizens’ Priority Ma.Rita Reario
February Ivana, Action Plan (CPAP) has been 195,195 DILG Dr. Joan T.
– June 2018 Batanes prepared by LGU with the Carinugan
guidance of DILG as witnessed Prof. Ma. Rita A.
by ISU. Reario
This endeavor is expected not Prof. Marion Faye Q.
only to enhance community Ariola
development and research and Prof. Villanueva
October 2017 – Santiago extension programs but also 195,195 DILG Dr. Joan T.
January City, used for the development of each & LGU Carinugan
2018 Isabela concrete and effective methods Project Prof. Ma. Rita A.
Re-round of the (2017) geared towards the Reario
CSIS improvement of local Dr. Jose P. Gallena
which was first San government services. Jr.
implemen ted in Mateo, The Local Gov’t Unit in general, Prof. Marion Faye Q.
2014. Isabela the LGU Officials headed by the Ariola
The MOA Local Chief Executive/Mayor in Prof. Jennifer
signing Echague, particular, and the local Villanueva
was done last Isabela community in general who Dr. Robinson M
Oct. 20, 2017, benefited from the conduct of Perez
at the City Hall. the CSIS by the Project Team.
Cauayan Results of the survey served as
City
reference of LGUs in improving
Ilagan service delivery for their
City constituents.
Santiago
City
(2014)