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Citizen Satisfaction Index System (CSIS) Project
Implementation
Program Objective Specific Strategy of Location/ No. of Project Funding Collaboratin
s Project/Activity Implementation Site Clientele Implementer/ Source g Agencies
s
LGU This The Project Before the Delfin 150 ISU – DILG ISU, DILG,
Capacity project Team conducts survey started, Albano; constitue conducts and and LGU
Building: aims to the survey preliminary Tumauin; nt s as CSIS LGU
Conduct of enhance together with PA activities were Santiago responde implementati
CSIS in communi student field conducted City; nt s plus o n
various ty interviewers such as Echague; LGU DILG –
local develop which cover the MOA Signing San officials facilitator/co
government ment following between ISU, Mateo; per LGU or dinator
units towards activities: DILG, and Ilagan
the Survey (data LGU City;
improve gathering) Orientation Cauayn
ment of Data Processing with LGU City;
local Report Writing Officials Ivana,
governm Utilization composed of Batanes
ent Conference Mayor, Vice
services.where results are Mayor, SB,
presented to LGU Dept Heads,
Officials and Brgy
Conduct of Captains
meeting for the LGU provides
preparation of BASELINE
Citizens’ Priority DATA which
Action Plan served as a
(Plan) – this starting point
serves as a for comparison
reference of the and analysis
LGU in improving and provided
its service context on
delivery what services
were currently
provided by
the LGU
Prepared by:
JESSICA C. MANAGUELOD, MPA
Department Chairperson-BPA