Page 53 - Straive eCoffee Table Book: Research Content Services
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What were some of


        the Customer

        challenges?









              The customer faced four significant barriers to
              providing in-house accessibility remediation:


              Lack of in-house expertise, resources, & funding

              Absence of project-tracking and communication

              system/protocols

              Unexpected demand requiring a rapid response

              Multiple product types and disciplines














                                                                  Complex, Large-Scale remediation for a major educational publisher | Accessibility, Localization & Customer Support | 53
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