Page 23 - Straive eCoffee Table Book: Data Solutions
P. 23
Straive for
seamlessness
Customer
Satisfaction Average
(CSAT) Handling Time Quality
Target Target sec Target
60% 480 onds 85%
Actual Actual Actual
80% 300 onds 87.6%
sec
Omni-Channel Support Solution | Data Solutions | 23
