Page 99 - Straive e-Coffee Table Book

What were some of

the Customer

challenges?

The customer faced four significant barriers to
providing in-house accessibility remediation:

Lack of in-house expertise, resources, & funding

Absence of project-tracking and communication

system/protocols

Unexpected demand requiring a rapid response

Multiple product types and disciplines

Complex, Large-Scale remediation for a major educational publisher | Accessibility, Localization & Customer Support | 99