Page 112 - Thailand Post Annual Report 2024

Part 1
Overview of the Organization
Part 2
Business Trends
Part 3
Business Model
Part 4
Strategies and Resource Allocation
Part 5
Risk
Part 6
Corporate Governance
Part 7
Operating Results
Part 8
Other Information
Risk
Descriptions
Impact
Risk Management Plan
7
Occupational Health and Safety Risk
THP operations require a large number of personnel, especially in transportation and delivery activities, which are subject to potential safety risks from the use of vehicles and activities related to parcel movement.
- Personnel may get sick or be injured from work.
- Determining a policy on safety, occupational health and working environment to encourage workers to be aware of and give importance to work safety.
- Holding activities and providing knowledge to personnel through online exhibitions.
- Publicizing news on safety at work (SHE News) via various channels.
8
Environmental, Social and Governance Risk
(ESG)
Nowadays, business operation on the basis of ESG framework is gaining the interest of customers, trade partners, investors and other stakeholders. Operations that neglect environmental, social, human rights, and good corporate governance principles may negatively impact customer choice, investment partnerships, and the organization’s reputation.
- A lawsuit may be filed against the organization due to performance not consistent with or complete under the ESG framework.
- Image and reputation of the organization may be affected.
- Determining social and environmental responsibility policy, A human rights policy and corporate governance guidelines are in place to guide personnel in their operations.
- A sustainability development manual and guidelines have been created.
- An action plan to address sustainability factors is in place to drive the organization’s strategy.
9
Business Interruption Risk
THP's Business operations are likely to be interrupted by various unexpected or uncontrollable events, such as natural disasters, pandemics, political violence, and cyber threats.
- Service may be interrupted.
- Loss of revenue from the provision of services.
- Incident Management Plan (IMP), Business Continuity Plan (BCP) and IT Contingency Plan are prepared to ensure continuity and to restore normal operations within a specified time in case of emergencies.
110 Thailand Post Company Limited