Page 13 - Thailand Post Annual Report 2024

Part 1
Overview of the Organization
Part 2
Business Trends
Part 3
Business Model
Part 4
Strategies and Resource Allocation
Part 5
Risk
Part 6
Corporate Governance
Part 7
Operating Results
Part 8
Other Information
“THP has changed a new vision for 2024 : “Delivering Sustainable Growth through the Postal Network.” This vision aims to become an organization with holistic and tangible sustainability”
On the occasion that Thailand Post Company Limited (THP) embarks on its 21st year of operations, we remain committed to earning public trust as the country’s key communications and transportation agency. As a “Thai-owned brand” transport provider, we drive our business with a strong focus on “quality”, ensuring that our services continuously deliver value to the public. At the same time, we are dedicated to supporting the sustainable growth of Thai entrepreneurs by leveraging our extensive domestic and international network to offer comprehensive services along with good quality that enhance business activities across various sectors to create opportunities and the best possible experience for all sectors of service users.
With a commitment to be a part in fostering sustainable growth for Thai society, THP has changed a new vision for 2024 : “Delivering Sustainable Growth through the Postal Network.” This vision aims to become an organization with holistic and tangible sustainability, guided by the ESG+E framework. Our approach encompasses Environmental Responsibility, where we aim to achieve carbon neutrality by 2030 and net-zero greenhouse gas emissions by 2050. Key initiatives include integrating electric vehicles into our postal system to reduce fuel consumption and expanding the use of solar energy across our operations. In terms of Social Responsibility, we continue to uplift communities and society through the “Post for Happiness” project, which promotes job and career creation and connects local communities. We provide opportunities to generate income and expand new market for farmers, SMEs, and socially vulnerable groups via ThailandPostMart and both online and offline postal service channels, stimulating local economies nationwide. Our commitment to Governance ensures the ethical management of data as we uphold our role as a trusted intermediary in communications and logistics.
Transparent disclosure remains essential to our operations to ensure confidence for all stakeholders. On the Economic front, THP is advancing toward becoming an “Information Logistics” provider, integrating digital technology with our core strengths—reliability, network coverage, and close community engagement. This transformation aligns with modern lifestyle and business trend under the new vision through digital services, such as Prompt Post, which digitizes document delivery, replacing traditional mail with electronic solutions. The Postman Cloud service utilizes the expertise of our postmen to offer household-level services under a “Postman as a Service” model. Additionally, Digital Post ID (D/ID) service merges our extensive household-level data capabilities with digital technology, creating a personalized digital identity instead of traditional personal addressing, to enhance security and privacy in postal deliveries through THP service system.
Finally, on behalf of THP, I would like to express my gratitude to all stakeholders who have placed their trust in THP values and commitment, our customers for their continued trust and confidence in our operations, and our business partners for their collaboration in supporting and creating shared value. I also extend my thanks to all THP executives, employees and workers for driving the organization throughout the past year to deliver services through a postal network that is ready to support the needs of all business sectors and to promote Thailand as a transport and logistics hub in a strong and sustainable manner.
(Dhanant Subhadrabandhu, Ph.D.) Chief Executive Officer
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