Page 21 - Thailand Post Annual Report 2024

Part 1
Overview of the Organization
Part 2
Business Trends
Part 3
Business Model
Part 4
Strategies and Resource Allocation
Part 5
Risk
Part 6
Corporate Governance
Part 7
Operating Results
Part 8
Other Information
Wallet@POST Application
Wallet@POST service can be used through application on smartphone/ tablet in both Android and iOS systems. Service users can make financial transaction through it, including top-up, payment, transfer, withdrawal, and payment for products and services of Thailand Post or other goods. Top-up can be done at any post office around the country.
Online Money Orders
“Express money transfer and receipt” This service is a special express transfer of money to domestic recipients with convenience and speed via modern computer network. The sender and recipient need not have a bank account but are able to send and receive money at post offices throughout Thailand within
15 minutes. An SMS alert will be sent to the recipient and sender.
Domestic EMS Service
“Reliable Express Delivery with 24/7 checking” This service provides a quick domestic delivery of documents and packages to the recipients within the specified time, with Transfer and Delivery system for 24/7 following and checking the status of the item throughout the process.
Cash on Delivery Service (COD)
Cash on Delivery (COD) is available to users who open a Wallet@POST account through the application and apply to use COD service at post offices around the country. When using the service, the user will receive a COD sticker to fill in Wallet ID and the amount to be collected. Then he affixes the sticker on the package already addressed and pays the EMS service fee at the specified rate. The amount collected will be credited to Wallet system within 2 days. The maximum amount to be collected on each delivery is 30,000 baht per transaction.
Nationwide Delivery Straight to Your Hand
THP provides the biggest distribution service of agricultural products, community-made goods and OTOP products in Thailand. The company also supports the “Digital Community” project which is a center for gathering the best community-made merchandise and famous food from various areas, and delivers straight to consumers in just 1-2 working days. Customers can find details of goods, place orders and pay for their purchases
online through website : www.thailandpostmart.com.
Drive Thru Post, “Send mail without getting out of the car”
“Drive Thru Post” allows customers to send certified or registered mails, postal parcels, EMS items, and to pay the bills or top-up mobile credit of every service provider conveniently and quickly without having to get out of the car and without having to fill out the form. The maximum number of mails to post is 3 items per car.
Bank@Post Service
With the Bank@Post service, customers can make deposits, transfer money between accounts or transfer to participating banks and receive cash transferred to their accounts upon identifying the PIN CODE got from the transferors, at 1,400 post offices all around the country. This service allows customers to manage their bank accounts easily, to deposit money at any post office and to do certain transactions at the post office conveniently, just like at the bank counter.
International Express Money Transfer (Western Union) “express sending-receiving money
worldwide at post office”
This international money transfer service is provided via modern computer network of Thailand Post and Western Union. Money can be sent and received within a few minutes at post offices displaying this service symbol all over Thailand.
Pay at Post Service
“pay all bills through the Post”
This service is intended to accept payment for all types of goods and services, so it provides convenience for users to make quick and full payment. The service is available at every post office all over the country.
* Remark : Customers can check the item status via the Transfer and Delivery system. (TND : Transfer and Delivery). For more information of all services, please call THP Contact Center 1545 or visit the website www.thailandpost.co.th
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