Page 119 - OPM_PPT

>0 -5& &3 0 5&-0 Principles of Production and Operations / Operations Management_ +. &. 7 7$5 B %3 ;(

¦µŠª´¨‡»–£µ¡¤¨‡°¨¤ ¨—¦‹¥ (Malcolm
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Baldrige national quality award)
x Category 3—Customer and Market Focusรับ 120 points
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x Category 1—Leadership
x Category 5—Human Resource Focusห
x Category 2—Strategic Planning
85 points
ใช้สํา
x Category 4—Information and Analysis
90 points
85 points
x Category 6—Process Management 85 points
85 points
x Category 7—Business Results 450 points
เอกสารนี้
51

TQA

‡ Thailand Quality award
‡ www.tqa.or.th

‡ http://www.thailandtrustmark.com/th/

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