Page 51 - annual report AUCT 2025_Eng

Business Operation and Operating Results Corporate Governance Financial Statements Attachments
Stakeholder Expectation
of Stakeholder
Customer -
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Develop quality of services
Develop services to become
one stop services.
Receive information
adequately for making
purchase decision.
Treat customers equally
Keep customers’ secret
Creditor Strictly comply with conditions
specified by creditors.
Community, Society
and Environment
To operate the business
without any negative impact
on the community, society and
environment.
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Response to Meet
Expectation
of Stakeholder
Participation Channel
Develop quality of service
regularly.
Develop and modernize
service systems constantly.
Provide thorough
information to the
employees to support
for their provision of
information to customer.
Increase additional channels
that the customer can be
accessible to information
Place importance on
personal data protection
laws.
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Conduct customer
satisfaction survey
Set up a customer relations
department to support
after-sales service.
Various promotional
activities
Contact Center
Whistleblowing/ reporting
channels
Repay on time
Accurately report financial
position to creditors in
accordance with the
requirements of the
agreement.
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Form 56-1 One Report
Whistleblowing/ reporting
channels
To cooperate and support
social and community
activities.
Employment of residents in
neighboring communities.
Manage the environment
effectively, such as
eliminating pollution. and
drainage.
Management under
the principles of good
corporate governance.
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Support community
activities in the vicinity of all
offices across the country
Meet the community
leaders on various
occasions
CSR activities
บริิษััท สหการประมููล จำำากัด (มหาชน)
Union Auction Public Company Limited
51