Page 56 - Laporan Tahunan PPZ-MAIWP 2021
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54                                                                                         Kepimpinan
          Laporan Tahunan 2021                                                                        Leadership
          Annual Report 2021


          Pengalaman beliau berkhidmat yang diraih melalui   His  broad  experience  in  the service  industry  gained
          pelbagai keanggotaan jawatankuasa serta kursus     through various committee memberships alongside
          dan latihan yang dihadiri merencanakan pelbagai    courses and the training he attended helped cultivate
          perancangan untuk kemajuan PPZ-MAIWP. Beliau       the development plans of PPZ-MAIWP. He will be
          mempengerusikan Penyediaan Buku Pelan Strategik    leading the Devising of the PPZ-MAIWP Strategic
          PPZ-MAIWP bagi tempoh 5 tahun dan membuat          Planning Book for five years and monitor the annual
          pemantuan ke atas pencapaian KPI secara tahunan.   KPI achievements.

          Beliau  juga mempengerusikan usaha  terbaru bagi   Tuan Haji Abdul Hakim also chair the latest efforts of
          mengintegrasikan Pensijilan MS ISO 9001:2015,      integrating the MS ISO 9001:2015 Certification, MS
          Pensijilan  Sistem   Pengurusan     Keselamatan    ISO/IEC 27001 Information Security Management
          Maklumat (ISMS) MS ISO/IEC 27001:2013 dan          System (ISMS) Certification:2013 and Anti Bribes
          dan Pensijilan Sistem Pengurusan Anti Rasuah       Management  System  (ABMS)  Certification  under a
          (ABMS) di bawah satu pensijilan iaitu Integrated   single certification, namely the Integrated Management
          Management System (IMS) – 2021.                    System (IMS) - 2021.

          Beliau juga sentiasa turun padang membantu         At the grassroots, he supports the Operations Division
          Bahagian Operasi bagi mendapatkan pembayar         in their collection activities. These include securing new
          baru, mengekalkan pembayar sediada, mendapatkan    payers, retaining existing payers, reclaiming payers
          semula pembayar-pembayar  yang gagal mengulang     who are incapable of making recurring payments, and
          serta mengurangkan kadar ketirisian pembayar ke    reducing the outflow rate of payers to other states
          negeri-negeri  lain  melalui  program-program  jangka   through short and long-term programs.
          pendek dan jangka panjang.
                                                             In addition to this, he maintains a conducive
          Di samping itu beliau sentiasa mengekalkan hubungan   relationship  with  the stakeholders,  namely  MAIWP,
          yang kondusif dengan pemegang taruh iaitu MAIWP,   MAIWP subsidiaries and PPZ members, by practising
          anak-anak syarikat MAIWP serta warga PPZ dengan    good  governance,  transparency,  accountability,  and
          mengamalkan  tadbir  urus  yang baik,  ketelusan,   innovation thus strengthening the existing marketing
          akauntabiliti dan inovasi serta memperkukuhkan     zakat through various payment channels, including
          pemasaran zakat sedia ada melalui pelbagai saluran   digital.
          pembayaran termasuk digital.
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