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#4 Improve the college's use of information technology by fully integrating it into all

                             administrative, management, and academic units as a core function.













      ERP            Implementation (Banner, Jenzabar, Paycom,
                     Softdocs, etc. (NCCU, FAMU, Claflin)



                     Reduce cycle time 75%  (FAMU)





                     Utilization 11% to 50% (FAMU, Claflin)





                     Teach Six Sigma + 100 staff
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